Main Points

• Most orders are approved and processed within two business days.
• Same day processing is available at customer's request (there is a $25 charge for this service).
• Our expediting service guarantees that shipment is in transit within 48 business hours. There is a $125 charge for this service.
• Order delays are reported as quickly as possible via email.

Order Canceling

• Most customers may cancel an order with no penalty charge if cancelled within 72 hours. The only exception occurs when materials are in transit before the order is cancelled. In this case, the customer is responsible for all freight charges but will be refunded for the price of material.
• Customers wishing to cancel their order will be charged a processing fee of 6% of the total sales price after the 72 hour period.