"Customer service was excellent, prompt, and efficient."
"Unmatched customer service and the highest quality materials on the market for a great price are what make South Cypress stand out from the other options we considered. The folks there went out of their way to ensure we were not only satisfied with our order, but loved it. I would definitely order from them again and I have already recommended them to our friends and family."
"South Cypress did a great job with my tile order. I ordered at 3:30 pm on a Monday and the tile was at my local Fed Ex facility for pick up at 8 AM Thursday. While I did not have a large order (five boxes) the speed in which I received my order exceeded my expectations. I had no damaged tile either."
"I have always been told that in selecting a service provider or vendor you can have TWO of these three items: Price, Service, and Selection! South Cypress HAS ALL THREE. These guys are GREAT and I give them a FIVE STAR rating!! Bottom line: BUY FROM THEM!!! Every thing was as promised and they kept me posted every step of the way! NS Louisville, KY"
"The prices and customer service at South Cypress Floors far exceeded that of other online flooring companies I looked into. They were even able to beat my contractor's prices direct from the manufacturer! Alex was a great help and worked to get me the best deal on my large tile order. I will recommend South Cypress to anyone who will listen and will definitely use them for all of my future flooring needs."
"Prices, clarity of order process, interaction with customer service, promptness of delivery and interaction with trucking company were all very satisfactory."
"South Cypress Floors provided outstanding customer service to me on the purchase of floor tile. I worked with both Chris and Matt through e-mail and telephone. They answered promptly with all questions I had before and after the sale. My tile was delivered in a timely manner and I love the selection I made. The company website has thousands of different tiles to chose from and you are able to see photos of most tiles in a room setting. Even though I am a small residential customer, I feel this company provided me the same service they provide large business customers. Thanks to you, South Cypress Floors."
"I have not received the tile I have ordered, but your customer service has been VERY professional. I was trying to order with another company and got so disgusted with the person I was having to deal with that I did not order from them. However, your web page was very easy to use and the information I needed in order to order the tile was all there. Thank you for being a people friendly company!!!!"
"I have nothing but good things to say about my purchace. It arrive in about 8 days, and I saved about $0.65 a square foot over a local store on the same tile. "
"My home builder was supposed to take care of ordering the flooring for our new home and he had taken a month and could not get the Marazzi tile for three more weeks. I called South Cypress and had the tile a week later. I found South Cypress to be professional and extremely helpful. Alex Gast from South Cypress Floors went out of his way to make my purchasing experience completely satisfying. If not for South Cypress Floors our floor would still be on order.I highly recommend South Cypress Floors."
"Excellent transaction! Everyone was so helpful! Unbelievable prices, tile arrived quickly and in perfect condition. Thanks!"
"Rapid and excellent service. I had an issue with the original order which was addressed promptly and resolved courteously and I was fully satisfied with the completion of my order. On receipt of the granite tiles, everything was intact, many thanks."
"South Cypress Floors is great! They were very helpful when I called and emailed them for information on their products. GREAT prices and NO seconds! Delivery time was awesome. Product received was exactly as ordered and the same as the samples I had seen. I highly recommend this company."
"Great Customer Service, excellent email confirmations and superb products. I would recommend South Cypress hands down!"
"Awesome customer service, could not ask for better! Product exactly as expected. Would definately order from again."
"Customer service is pro-active and responsive. This was the best major purchase experience I've ever had online!"
"Awesome customer service and great prices. I could not be happier with this experience. Saved $200 over what I would have paid locally."
"South Cypress Floors is a great website and the staff is super helpful. I encountered a little bump in the road, but South Cypress Floors came thru for me and made right on the order. I really appreciate the time and effort they took to make sure my order was fulfilled. All internet websites should be this great! I will definitely be shopping with South Cypress Floors in the future. Thank you so much!!!"
"South Cypress had excellent service. They were very attentive and accommodating, even writing me up 3 different estimates for different tile companies- anticipating my needs. They were super cost effective, and got me my tile within the week I ordered it. Great experience!"
We are extremely pleased with the selection, ordering process, communications and delivery on the flooring we ordered. The Mullican hardwood flooring looks beautiful! We would definitely recommend both South Cypress Floors and this particular product. PS - we did the installation ourselves - a 64 yr old and a 59 yr old - and it was worth the work involved."
"Yes, I would certainly recommend this company. The prices are the lowest, and I have spend months searching on the web and in my area for tile. The store (tile only for contractors) is 2/3 the price more than online with south cypress. Representatives are very cordial and understanding. I loved doing business with them and if I need their products in the future, I will not hesitate to call (or go online) them again."
